Yume Reviews
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Yume Customer’s Q&A
Yume FAQs
How can I purchase a scooter from Yumeway.com?
To purchase a scooter from Yumeway.com, you can follow these steps:
- Visit the Yumeway.com website.
- Browse through the various models of scooters available. They offer a range of electric scooters with different specifications and prices.
- Once you have selected a scooter, click on it to view more details.
- If you decide to purchase it, click on the Buy Now button.
- You will then be directed to the checkout page where you can review your order.
- Fill in your shipping details and choose a payment method.
- After confirming all the details, proceed to place the order.
- You will receive a confirmation email once the order is successfully placed.
Please note that the availability of products and the exact purchasing process may vary. It's always a good idea to check the website for the most accurate and up-to-date information. If you need further assistance, you can reach out to their customer service via the Instant Hotline mentioned on their website. They also offer Free Shipping on all orders and a 14 Day Return policy if the scooter is unused and new. They also provide a 6 Month Warranty on their scooters. Enjoy your shopping at Yumeway.com!
About yumeway.com Prices and Cost?
Here are some of the products and their prices from yumeway.com:
- Predator Electric Scooter 72V 50Ah (63 MPH) 8000W is priced at $3,699.00.
- Osprey Electric Scooter 72V 60MPH 7000W is on sale for $2,799.00, down from $2,899.00.
- X11+ Electric Scooter 60V 50MPH 6000W is on sale for $1,940.00, down from $2,190.00.
- Y11+ Electric Scooter 60V 50MPH 6000W is on sale for $1,490.00, down from $1,890.00.
- Swift Electric Scooter 32MPH 1200W is on sale for $949, down from $1,089.00.
- Y10 Electric Scooter 52V 40MPH 2400W is on sale for $1,200.00, down from $1,300.00.
- Hawk Pro Electric Scooter 60V 50MPH 6000W is on sale for $1,890.00, down from $2,190.00.
- Hawk Electric Scooter 60V 43MPH 2400W is on sale for $1,390.00, down from $1,790.00.
Please note that these prices are subject to change and it's always best to check the website for the most current prices.
About yumeway.com Popular Products and Services?
"Yumeway.com" is an online platform that offers a variety of electric scooters. Their popular products include high-performance electric scooters like the Predator Electric Scooter with 8000W power and the Osprey Electric Scooter with 7000W power. They also offer powerful commuter electric scooters such as the Swift Electric Scooter with 1200W power and the Hawk Pro Electric Scooter with 6000W power.
The company's name, YUME, was inspired by the Japanese word for "dream". They view a scooter not simply as a means of transportation, but as a gift that unleashes the ability to live wild and free. They use first-class accessories and top-tier materials to provide the best possible riding experience.
YUME also offers services like free shipping and duty for US & EU orders, 14-day returns for unused new scooters, and 6-month warranty with 12-month protection. They also provide customer support through an instant hotline.
The company has a positive reputation among its customers, with reviews praising the performance, power, and build quality of their scooters. However, please note that this information might be outdated or inaccurate as it was last updated in 2024.
Can you tell me more about yumeway.com?
Yumeway.com is an online platform that specializes in electric scooters. The name YUME is a direct translation from the word dream. They offer a variety of high-performance electric scooters with different specifications and price ranges. Some of their popular models include the Predator Electric Scooter, Osprey Electric Scooter, and the X11+ Electric Scooter. These scooters are equipped with high-speed and powerful motors, offering safe and enjoyable riding experiences. They also provide a 6-month warranty and 12-month protection on their products. YUME aims to transform tiresome commutes into exciting trips with their innovative scooters. They offer free shipping on all orders and have a 14-day return policy for unused new scooters. Their customer reviews indicate satisfaction with the product performance and customer service.
How do I contact customer service at yumeway.com?
You can contact the customer service at yumeway.com through the following ways: - Email: You can reach out to them via email at support@yumeway.com. They usually reply within 14 hours on working days. - Instant Hotline: You can also contact them through their instant hotline at +86 15322965155. - Tidio online chat: There is a Tidio button at the bottom left of their website that you can click to start an online chat. - Facebook group: They have an official community group on Facebook named YUME Scooters Official Community where you can post your queries. Please note that due to the time difference, they may usually contact you in the morning or evening. In case of an emergency, it's recommended to contact them via email.
yumeway.com Return Policy?
Yumeway.com has a detailed return and shipping policy. They accept the return of new products within seven days of the initial delivery. If the order is returned as a second-hand product, the corresponding damage fees will be deducted from your initial payment for the product.
In terms of shipping, they strive to process your order within a 24-hour working day period. Once your order is placed, you will receive an order confirmation email. Your order will be shipped within 72 hours of placing your order. As soon as your order is shipped, you will receive a shipping confirmation and detailed tracking information by email. Orders from the US should arrive within 3-7 days after the order is shipped.
Please note that the shipping fee will not be reimbursed on return orders. The shipping fee is paid to their courier service, they do not get a refund for the shipping fee when you return your purchases. This does not apply to free shipping orders. If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank.
For product quality disputes, you’ll need to send the product back to them for testing then they’ll get back to you on their testing results or that of their third-party testing agency. Please note that you’ll bear the cost of the round-trip freight if the test results showcase non-quality problems.
They also offer a 14-day return policy for unused new scooters. They provide a 6-month warranty and 12-month protection for their products.
For any additional questions, they recommend reaching out to their customer support at support@yumeway.com.